The NHS operate a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other persons.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to a fear for a person’s safety. In this situation we will notify the patient in writing of their removal form the list and record in the patient’s medical records the fact of the removal and the circumstances leading to it.

In accordance with the Access to Health Records Act 1990, patients may request to see their medical records. Such requests should be made through the practice manager.

No information will be released without the patients’ consent unless we are legally obliged to do so.

Online access to your Medical Care Record

As from 1st April 2016, patients have been able to access additional information in their medical record online if they wish. In the same way that you can go online and access basic details such as your repeat medications and allergies, order repeat medication, book an appointment; you will be able to register to access more detailed parts of your medical record.

If you would like to register for Online Services, please complete our Registration Form.